The Mystery of the Missing Survey Forms

The Mystery of the Missing Survey Forms

Royal Mail
One of the council officers who attended the drop-ins told me that the survey forms were delivered by a private company on the 26th and the 27th March. He said they’d decided to use the services of this private company rather than the Royal Mail because their quote was half that of the Royal Mail. It can’t have occurred to them that a company that quotes half what the Royal Mail is quoting might be delivering only half the service. That does now seem a reasonable explanation for why the majority of the local residents I’m acquainted with, haven’t received a form.

What do we know about this company? Their website claims, “All of our staff are fully employed mature, professional distributors – they are highly reliable, dedicated to customer service & will NOT let you down”. Really? Then where are the missing survey forms?

What I’d like to know is what checks does Leeds City Council carry out to determine whether private companies like this are actually delivering the goods. And what checks do they make into claims such as the one made by this company that they only employ “fully employed, mature, professional distributors” before they actually enter into a contract with the company.

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